Contact Us

Get in touch

Need help with your order? Don’t hesitate to get in touch. Our dedicated team will be on hand to help with any queries you may have.

Name(Required)

First Last

Email(Required)

Enter Email Confirm Email

Phone(Required)

Order Number (If Applicable)

Comments(Required)

Please let us know what's on your mind. Have a question for us? Ask away.

How to Contact Us

Whatever your preferred method of communication, we will be more than happy to help with any issues you may have.

Contact Info

Address: 136 Meanwood Road, Leeds, West Yorkshire, LS7 2BT
Phone: 01132098989
Email: websales@kingfisherlub.co.uk

Our Opening Times

Monday – Thursday:

7:30am – 5:00pm

Friday:

7:30am – 12:30pm

If you contact us during non-working hours, we will aim to respond as quickly as possible on the next working day.

Frequently asked questions

Got a question? Our FAQs cover common topics like shipping, product compatibility, and technical support.

We are asked lots of technical questions regarding our core product range of grease nipples. Visit our main website for technical information, support and more FAQs here.

How can I track my order?

You can track your order using the details provided in your confirmation email. Once your order has been confirmed, you will receive a separate email from Parcel2Go (or your designated carrier) containing your tracking information. If you experience any issues accessing your tracking details, please don’t hesitate to contact us for assistance.

Can I speak to someone about a technical issue?

We have a dedicated technical department ready to deal with any issues, questions or queries you may have regarding our products. Please submit your query using the contact form on this page or call us to be put in contact with a member of our team.

Do you ship outside the UK?

At the moment, we do not accept orders outside the UK or offer international shipping. If you wish to place an order overseas, please contact our customer service team for more details. Please note that prices may vary.

How do I request a refund or return my product?

We offer a 14-day money-back guarantee on all orders placed in line with our Returns & Refunds Policy. You can request a refund by using the contact form on this page. If you believe your product is damaged or faulty, please contact us as soon as possible.

Can I order by telephone?

We do not accept orders placed over the telephone. If you wish to place a larger order, please get in touch with our customer service team using the details provided.

Is there a minimum order quantity?

All our products are sold individually or in pack quantities. Products which are sold in pack quantities cannot be sold separately.

Can I change or cancel my order?

Once an order has been placed, it is final and cannot be cancelled, amended, or merged with any other orders. If you no longer require the product, you may return it in accordance with our returns and refund policy.

Do you offer bulk or wholesale pricing?

Customers can take advantage of a 10% discount when they order 5 or more of the same product. This discount is automatically applied at checkout. For larger orders and quantities, customers are encouraged to submit a trade enquiry for a bulk quote.

How do I know which grease fitting or coupler I need?

The grease fitting or coupler you need depends on your specific application. If you’re unsure which component to choose, please refer to our helpful guide on our main website.